Legal notice
Legal Notice
Our toys are designed for use only as directed and in accordance with the recommended age guidelines. Adult supervision is recommended where appropriate. Please read and follow all warnings and instructions before use.
While every effort has been made to design safe, high-quality products, the company is not responsible for injuries, damages, or losses resulting from misuse, improper assembly, failure to follow instructions, normal wear and tear, or use outside the intended purpose. Nothing in this notice limits or excludes liability where such limitation or exclusion is prohibited by applicable law.
All trademarks, logos, product names, images, and content are the property of the company and may not be reproduced without prior written permission.
Shipping Policy
Thank you for shopping with us!
Order Processing
All orders are processed within 2–5 business days after payment has been received. During periods of high demand, processing times may be slightly longer.
Shipping
Many of our products are manufactured and shipped through our trusted manufacturing partners, including suppliers from Alibaba. Because of this, orders may be shipped directly from our supplier or fulfillment partner.
Estimated delivery times:
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United States: 7–20 business days
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Canada: 10–25 business days
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International: 10–30 business days
Delivery times are estimates and may vary due to customs processing, weather, holidays, or carrier delays.
Order Tracking
Once your order has shipped, you will receive a tracking number by email if tracking is available.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated during a promotion offering free shipping.
Customs & Import Fees
International customers are responsible for any customs duties, taxes, or import fees charged by their country's customs authority.
Incorrect Addresses
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.
Lost or Delayed Shipments
If your package is significantly delayed or appears lost, please contact us. We will work with the shipping carrier and our fulfillment partner to help resolve the issue.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with your order number and photos of the damaged item and packaging. We will review your claim and, when appropriate, provide a replacement or refund.
By placing an order, you acknowledge that shipping times are estimates and may be affected by circumstances beyond our control.
If you're using Alibaba dropshipping, I can also create a matching Refund Policy, Return Policy, and Terms of Service that work together for your website.
We have a NO RETURN POLICY
If you have any of the following issues:
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.